The use of what is often called 'clean language' (it's
not my term but it describes it well) is an essential for
any therapist who is interested in giving only the very
best of help to his/her clients. It means not attempting
to bring your client to a truth or realisation by any means
other than their own thoughts and/or words; it means not
encouraging them, by spoken word or tone of voice, to search
for something within them just because you believe/wonder
if it's there; it means using words and tones that convey
only what you mean, and what you mean should be only what
you say. Put more succinctly, it means GUIDING and not LEADING.
Of course, there are many therapists, Ericksonian in particular,
who rely on the capacity of the human mind to read far more
into words than is actually there; the use of metaphor is
a good case in point, but then, the words are constructed
in an 'artfully vague' manner in order to... GUIDE and not
LEAD the client!
Clean language is of primary importance to those who are
orientated towards the talking therapies - regression and
hypnoanalysis especially. But we should ALL remember that
our clients are in a high state of suggestibility when they
first enter our office or consulting room at the beginning
of a session. We should be aware that whatever we say to
a client can carry hidden implications and that enhanced
suggestibility can too easily be the cause of those implications
acting like suggestion.
It's the language employed within the therapeutic state
that's the most important, though. GUIDING helps to uncover
the client's truth; LEADING implants the therapist's idea
of a possible truth but which will at best partially alleviate
the client's symptom(s) for no more than a short while,
at worst positively guarantee that the client will never
be able to find the relief they seek.
Your clients believe that you are knowledgeable and aware
of things which they know nothing about, and, of course,
they are right; they would not be coming to you for treatment
if this were not the case. They know you are an 'expert'
at understanding human behaviour and they believe that you
already have some idea of what is wrong with them and why
they have their particular set of symptoms. Therefore, if
you suggest, albeit only by implication, that there may
be something more to what they are telling you, then they
will make strenuous efforts to find it... all well and good,
except for the fact that they will be sure to find something
even there was, in reality, nothing to find.
If you find yourself doubting that fact, just remember
that the human mind has a predisposition to keep on looking
for what it expects to discover. If we are looking for evidence
that somebody does not like us, for example - probably out
of fear that we might find it - we will TOTALLY ignore the
two or three or even ten instances that seem to show the
opposite. We will keep on looking for that ONE piece of
evidence that we are searching for until we find it - or
something else that can be easily misconstrued as 'proof'.
Then we are triumphant! And that belief system has been
reinforced and the knowledge that you are not liked has
been confirmed. This famous saying is certainly true:
"Be very careful what you look for, because you'll
find it."
Now consider the following.
The client says: "I remember Dad coming into my room."
The therapist might say any of these:
"And what did he do, after he came into the room?"
"Aha! Did he, indeed!"
"Did he often come into your room?"
"And were you frightened?"
"Oh no! I bet that scared you!"
"How did that seem to you?"
Any of those statements/questions could lead the client
into searching for some unpleasant, even sinister, reason
for Dad having come into the room. If you're not too sure
about that, ask yourself what you think I'm suggesting your
client might think... because I haven't actually stated
anything, so anything you believe I meant is exactly the
sort of thing a client could 'read'. If you truly cannot
see the implications of some/any of those, then are you
in trouble! I don't know how you'll do it, but you'll need
to gain a clearer grasp of the 'average' set of thought
processes.
Of course, 'Dad' may have simply turned out the light and
left.
In this case, the therapist's best response, at first,
would be to say absolutely nothing, since the client is
already engaged in a recall process. Only if s/he is silent
for too long (more than 30 seconds) or is showing some visible
sigh of emotion or reaction - grimacing, crying, breathing
faster, etc. - would there be a need for the therapist to
say anything at all.
Then, a 'clean' response could be: "And what happened
then?" or, perhaps: "And you remember Dad coming
into the room... and what happened then?" Reflecting
back part of what has been said is very powerful and the
'What happened then?' carries no implications at all. Interestingly,
your client's response to such a question will normally
be to tell you what happened immediately after that, whereas
if you say: 'And what happened next?' s/he will be inclined
to skip the rest of that particular event and move on to
the next section of the recall. This can be useful; if your
client is 'standing on my own in the back garden' you could
respond with: 'And you're standing on your own in the back
garden. And what happened next?' Be sure that reflection
is EXACTLY that - an exact copy of your client's words and
tonalities.
Another good 'clean' response to situations similar to
the above is: 'Tell me more about that...' This has another
use, too, on those occasions when you have not quite heard
what has been said (in hypnosis, some clients talk very
quietly). 'Tell me more about that...' is a WHOLE lot better
than asking your client to repeat what they have just told
you!